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Terms & Conditions

Terms of Service | Privacy Policy

 

By accessing this website and placing an order (which is accepted) you agree to be bound by the Terms and Conditions set out below. If you do not agree to be bound by these Terms and Conditions you may not use or access this website.

These Terms and Conditions apply to your order/delivery request. We may change our Terms and Conditions at any time, so please do not assume that the same terms will apply to future orders/delivery requests.

You place the order for your products on this website by pressing the place order button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on this website. Payment for your order will take place at this point.

We will send to you an order confirmation email detailing the products you have ordered.

Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it in accordance with the instructions below.

Non-acceptance of an order may be a result of one of the following:

We are unable to obtain authorisation for your payment.

A price or product description error is identified.

You do not meet the eligibility to order criteria set out in the main Terms and Conditions.

If your order is cancelled in full we will refund you your payment in full, including any associated delivery charges. Should part of your order be cancelled for any reason we will endeavour to send a substitute product of a similar or better nature. Should this not prove to be a satisfactory solution, or that we are unable to provide such a product a refund in full will be offered for that product.

The contract will be concluded in English.

Our minimum purchase is £26 before delivery costs.  We reserve the right not to accept orders for goods with a total value of less than these minimums.

Any questions regarding these Terms and Conditions or subsequent issues should be directed to: info@tomandollie.com

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